Delivery times for Europe are 4 to 6 working days and 10 to 15 days for countries outside the European Union.

Once the order has been placed, we will send you a tracking number by email .

The approximate cost for Switzerland is around 4 to 6 francs.

1. Check Shipping Address: Make sure the address you provided when ordering is correct and complete. Sometimes an incorrect address can result in delivery to the wrong destination.

2. Check delivery details: Check the information provided by the carrier to see if additional details are available. This may include information about the delivery location, the exact time of delivery, or the name of the person who signed for the package.

Yes, if the value of the order exceeds 65 chf (Swiss)

These are calculated according to the value of your order.

If the package enters your milk box, it will be placed inside, otherwise you will be given a yellow postal voucher to pick it up at your post office.

Yes, unless you have placed multiple orders.

At home, at a friend's, or in a post office box.

We apologize for the delay. Sometimes international shipping may take longer than expected due to customs clearance. However, you can track your order and see where it is at any time. If you still feel you need help tracking your package or would like to inquire about it, please contact us by email at the following address: sav@blancnuit.ch

You must send an email to the address: sav@blancnuit.ch and explain the reason for your return, we will answer you as soon as possible. (Note that items cannot be returned if you have selected the wrong size, color or any other specific feature when ordering.) Please read our return and refund policy carefully before ordering from our website.

You must send an email to the address: sav@blancnuit.ch and explain the reason for your return, we will answer you as soon as possible. (Note that items cannot be returned if you have selected the wrong size, color or any other specific feature when ordering.) Please read our return and refund policy carefully before ordering from our website.

We let a minimum of 24 hours pass before placing your order in production, so you must intervene during this period.

You will need to send an email to sav@blancnuit.ch

First of all, we are very sorry for this inconvenience. Thereafter you will have to send us an email to the address: sav@blancnuit.ch and explain the reason for your return, image by some photo preferably. Please wait for our email confirmation before returning your purchase. This confirmation will provide you with detailed instructions on how to proceed.

Yes it has a tabloid with the measurements under each product

All our products are eco-responsible made from 100% recycled cotton and the same is true for polyester and other textiles.

Yes, we use Stripe as payment providers. Which ensures security for you as it does for us.